Orders received from Monday to Sunday, will be dispatched within 2 working days for stock items. For bespoke items lead in times will be given at time of order. Postage delays incurred as a result of postage strikes or bad weather are out of our control and we will always keep you informed as to the postage times in these instances.
We aim to keep all items in stock but occasionally we will temporarily sell out out. In this case the item will display that it is out of stock and you will not be able to add it to your basket, but wherever possible you will be able to reserve items or an estimated back in stock date will be given if we have one. If for some reason we don't have the item you ordered we will contact you to discuss a solution.
Payment by Card - we accept most major debit and credit cards. Alternatively, you can pay by card over the phone (during office hours 9.30 - 4pm Monday - Friday). If you have a PayPal account - you can use that here too!
Our Delivery and Packing Charges are as follows for orders outside of the UK. please note a signature may be required on delivery.
Standard UK Delivery (including Channel Islands) to all postodes NOT mentioned below is FREE (Upto 10kg)
Scottish Highlands & Islands (Postcodes IV, HS, KA27-28, KW, PA20-49, 60-78, PH30-44, 49-50, ZE IS £3.50 (up to 0.5kg); £11.50 (up to 15kg). For heavier orders please contact us for a quote.
Europe (Ireland, France, Germany, Denmark, Belgium, Netherlands, Luxumberg, Switzerland) - £8.00 (up to 0.5kg); £15.00 (0.5kg to 2kg). For heavier orders please contact us for a quote.
For countries not listed above - contact us for a quote.